PRIVACY POLICY

WARRIOR TRAINING ACADEMY

WARRIOR TRAINING ACADEMY PTY LTD
Australian Company Number (ABN): 620 921 039

Warrior Training Academy Pty Ltd is committed to protecting your privacy and respecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, enquire about our services, register for a trial, become a member or otherwise interact with Warrior Training Academy.

Please read this policy carefully to understand our practices regarding your personal information and how we handle it.

1. INFORMATION COLLECTION

1.1 In order to provide our services and deliver the best possible experience, we may collect and process the following types of personal information:

(a) Information you provide when completing forms on our website, including enquiry forms, trial registrations, membership applications and other online registrations.

(b) Personal details such as your name, date of birth, residential address, email address and contact number.

(c) For children's memberships and programs, information relating to parents or legal guardians, emergency contacts and relevant details about the child.

(d) Health-related information, including injuries, medical conditions or other information relevant to participation in training activities, where voluntarily provided and reasonably necessary for safety purposes.

(e) Membership details, attendance records, training preferences and information relating to your participation in our programs and classes.

(f) Payment and billing information, including transaction records and membership payment details.

(g) Records of communications between you and Warrior Training Academy, including emails, telephone calls, messages and other correspondence.

(h) Information relating to your visits to our website, including browsing activity, pages accessed, cookies and other website analytics data.

(i) Photographs and videos taken during academy activities, events or promotions, where applicable and subject to appropriate permissions.

1.2 We only retain personal information for as long as reasonably necessary for the purposes for which it was collected, or as required by applicable laws and regulations.

1.3 Where our mobile applications or check-in systems collect location information, permission will be requested where applicable. You may manage or withdraw location permissions through your device settings.

2. USE OF PERSONAL INFORMATION

2.1 We may use the personal information collected for the following purposes:

(a) Processing membership applications, registrations and trial bookings.

(b) Managing memberships, payments, billing and attendance records.

(c) Communicating with members and parents or guardians regarding classes, timetable changes, academy updates and important announcements.

(d) Providing information about our martial arts programs, services, events and activities.

(e) Responding to enquiries, requests, feedback and complaints.

(f) Ensuring the safety and wellbeing of members and participants during training activities.

(g) Improving our website, services, programs and overall customer experience.

(h) Conducting surveys, research and statistical analysis to better understand our members and improve our services.

(i) Managing events, seminars, competitions and other academy activities.

(j) Complying with applicable laws, regulations and legal obligations.

(k) Managing legal proceedings, outstanding payments and obtaining professional advice where necessary.

(l) Other purposes directly related to the above.

2.2 DIRECT MARKETING

We may use your personal information to provide updates, newsletters, promotional offers and information about our services and activities.

Where required, we will obtain your consent before sending direct marketing communications.

You may opt out of receiving marketing communications at any time by using the unsubscribe option included in our emails or by contacting us directly.

Opting out of marketing communications will not affect important administrative or membership-related communications.

3. DISCLOSURE OF PERSONAL INFORMATION

We treat the personal information we collect as confidential.

However, we may disclose personal information where reasonably necessary to:

(a) Our employees, coaches, contractors and authorised personnel who require the information to perform their duties.

(b) Third-party service providers who assist us with membership management, payment processing, website hosting, communication, marketing and business operations.

(c) Professional advisers, including accountants, lawyers and auditors.

(d) Financial institutions and payment service providers for processing membership payments and transactions.

(e) Relevant authorities or other parties where disclosure is required or authorised by law.

(f) Other parties where you have provided your consent or where disclosure is otherwise permitted by applicable privacy laws.

We do not sell personal information to third parties.

4. SECURITY OF PERSONAL INFORMATION

4.1 We take reasonable steps to protect the personal information we hold against misuse, interference, loss, unauthorised access, modification or disclosure.

4.2 Personal information may be stored electronically through secure systems and third-party service providers.

4.3 Where you are provided with login details or passwords to access our website, applications or services, you are responsible for keeping those credentials confidential.

4.4 While we take reasonable precautions to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure. Any information transmitted online is provided at your own risk.

5. COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and similar technologies to improve website functionality and understand how visitors interact with our content.

We may use third-party services, such as Google Analytics and Meta advertising tools, to analyse website traffic, measure advertising performance and improve our marketing activities.

These services may collect information such as your IP address, browser type, pages visited and interactions with our website.

You may manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. OVERSEAS DISCLOSURE AND DATA STORAGE

We may use third-party service providers that store or process personal information in Australia or overseas.

Depending on the service providers used, personal information may be stored or accessed in countries where our service providers operate.

Where personal information is disclosed to overseas recipients, we take reasonable steps to ensure that appropriate privacy protections are in place, in accordance with applicable Australian privacy laws.

7. YOUR PRIVACY RIGHTS

7.1 We respect your right to access and manage your personal information.

Subject to applicable privacy laws, you may:

(a) Request access to personal information we hold about you.

(b) Request correction of personal information that is inaccurate, incomplete or out of date.

(c) Ask questions about how your personal information is collected, stored, used or disclosed.

(d) Withdraw consent for marketing communications at any time.

(e) Raise concerns or make a complaint regarding the handling of your personal information.

7.2 To make a request regarding your personal information, please contact us using the details provided in Section 8.

7.3 We will respond to privacy requests within a reasonable timeframe. In certain circumstances, we may be unable to provide access to specific information where permitted by law.

8. PRIVACY ENQUIRIES AND COMPLAINTS

If you have any questions, concerns or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us using the details below.

Privacy Contact Details

Business: Warrior Training Academy Pty Ltd

ACN: 620 921 039

Contact Person: Michael McSevney

Email: mick@warriortraining.com.au

We will review and respond to privacy complaints within a reasonable timeframe and work towards resolving any concerns.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business operations, services, technology or applicable laws.

Any changes will be published on this page, and we encourage you to review this policy periodically.

Last updated: November 2026